Shipping Policy – Dr. Chary’s Food
Order Processing Time
All orders are processed within 1–2 business days after confirmation. Orders placed on weekends or public holidays will be processed on the next working day.
Shipping Locations
We currently ship across India. For bulk or international orders, please contact our support team.
Delivery Timeline
Metro Cities: 2–4 business days
Non-Metro Cities/Towns: 4–7 business days
Remote Areas: 5–10 business days
Delivery timelines may vary depending on location, courier availability, and external factors.
Shipping Charges
Shipping charges (if any) will be calculated at checkout based on location and order value. We may offer free shipping on select orders or promotional campaigns.
Order Tracking
Once your order is shipped, you will receive a tracking ID via SMS/email/WhatsApp. You can track your shipment in real time through the courier partner’s website.
Packaging & Safety
All products are packed using hygienic and secure packaging to ensure freshness and prevent damage. We take extra care while handling natural and food products.
Returns & Refunds
In case of any issues such as:
Delayed delivery
Damaged package
Missing items
Please contact us within 24 hours of delivery with order details and proof (photos/videos).
Failed Delivery Attempts
If delivery fails due to incorrect address or unavailability, the courier may attempt re-delivery. Additional charges may apply for re-shipping if the order is returned to us.
Change of Address
Address changes are allowed only before dispatch. Once shipped, we may not be able to modify delivery details
Contact Information
For any shipping-related queries, please contact:
Dr. Chary’s Food Support Team
Email: drcharysfood@yahoo.com
Phone/WhatsApp: +91-9515147878